We are based just outside Canterbury, where we have our wine stores and office. Chain stores and other larger operators have inherent disadvantages when it comes to good wine: interesting, individual wine that is unique to its birthplace tends to be the result of small-scale labour-intensive methods. And it’s very difficult for these large organisations to deal with small producers, none of whom produce enough to be offered in all their outlets. On the other hand, this is a perfect situation for the independent merchant, who can forge close links directly with the winemaker and take a real interest in their business, building up a long-term relationship to the benefit of both.